Customer Service Representative (Fri-Mon 7 AM - 6 PM)

ID
2024-10821
Category
Customer Service/Support
Location : Location
US-NC-Charlotte
Position Type
Full-Time
Posted Max Pay Rate
USD $20.00/Hr.
Posted Min Pay Rate
USD $15.00/Hr.

Overview

Stability | Competitive weekly Pay + Benefits | Growth Opportunities + Training |

 

Looking to TRADE UP to a better opportunity? Dilling Heating Cooling Plumbing and Electrical to find the best Customer Service Representative in the area.

 

Why join THIS team?

  • Weekly Pay
  • Medical, Dental, Vision Insurance
  • Health Savings Account
  • Short & Long Term Disability
  • Company Paid Life Insurance
  • PTO including vacation, sick and holiday
  • Matching 401(k)
  • Paid Training
  • On-going training & development, growth opportunities 

What you will do:

  • Call customers from prior day for quality check
  • Call maintenance customers and schedule visits
  • Call on customer list to offer promotions
  • Follow up on reviews positive and negative
  • General inbound customer service

What you bring:

  • Customer service: 1 year (Preferred)
  • Strong attention to details
  • Conscientious, team player
  • A desire to help serve customers – previous experience not necessary but a definite plus
  • Honesty, integrity, quality craftsmanship and a good attitude
  • Clear background check and drug screen

Who WE Are:

We are a Heating, Cooling, Plumbing and Electrical company in Charlotte, NC that has a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. If this sounds like something you would like to join for a long-term career move, apply today!

 

 

Schedule:

  • Friday-Monday 7 AM - 6 PM; (Fri & Mon in office and Sat & Sun remote)

 

May conduct a pre-employment background check and drug test, subject to applicable law

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