Customer Service Representative

Stability | Competitive weekly Pay + Benefits | Growth Opportunities + Training |

Looking to TRADE UP to a better opportunity? Dilling Heating Cooling Plumbing and Electrical to find the best Customer Service Representative in the area.

Who WE Are:

We are a Heating, Cooling, Plumbing and Electrical company in Charlotte, NC that has a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. 

Why join THIS team?

• Weekly Pay & Paid Training
• Medical, Dental, Vision Insurance
• Health Savings Account
• Short & Long Term Disability
• Company Paid Life Insurance
• PTO including vacation and holiday
• Matching 401(k) & ROTH IRA
• On-going training & development, growth opportunities 

What you will do:

• Call customers from prior day for quality check
• Call maintenance customers and schedule visits
• Call on customer list to offer promotions
• Follow up on reviews positive and negative
• General inbound customer service

What you bring:

• Customer Service/Call Center: 1 year (Preferred)
• Service Titan experience is a plus
• Strong attention to details
• Conscientious, team player
• Desire to help serve customers
• Honesty, integrity, quality craftsmanship and a good attitude
• Clear background check and drug screen
• Must be 18 or older