Customer Service Representative

ID
2024-6820
Category
Customer Service/Support
Location : Location
US-NC-Charlotte
Position Type
Full-Time
Posted Max Pay Rate
USD $20.00/Hr.
Posted Min Pay Rate
USD $18.00/Hr.

Overview

Stability | Competitive weekly Pay + Benefits | Growth Opportunities + Training |

Looking to TRADE UP to a better opportunity? Trade Up Atlantic, a talent placement group for plumbers, electricians, and HVAC technicians, has partnered with Dilling Heating Cooling Plumbing and Electrical to find the best Customer Service Representatives in the area.

Contact us to talk about your future!

 

Why join THIS team?

  • Medical, Prescription, Dental, Vision
  • Disability & Term Life Insurance
  • Matching 401k benefits
  • On-going training & development, & growth opportunities
  • Paid Holidays
  • Paid Time Off (PTO)

What you will do:

  • Call customers from prior day for quality check
  • Call maintenance customers and schedule visits
  • Call on customer list to offer promotions
  • Follow up on reviews positive and negative
  • General inbound customer service

What you bring:

  • Strong attention to details
  • Conscientious, team player
  • A desire to help serve customers – previous experience not necessary but a definite plus
  • Honesty, integrity, quality craftsmanship and a good attitude
  • Clear background check and drug screen

Who WE Are:

We are a Heating, Cooling, Plumbing and Electrical company in Hendersonville, NC, that has a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. If this sounds like something you would like to join for a long-term career move, apply today!

Hours: 10am-7pm and roataing weekends

Job Type: Full-time

 

Salary: From $18.00 per hour

 

Benefits:

 

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience:

  • Customer service: 1 year (Preferred)

May conduct a pre-employment background check and drug test, subject to applicable law

Responsibilities

 

What you will do: 

  • Call customers from prior day for quality check 
  • Call maintenance customers and schedule visits 
  • Call on customer list to offer promotions 
  • Follow up on reviews positive and negative 
  • General inbound customer service  

 

What you bring: 

  • Previous customer service experience 
  • Strong attention to details 
  • Conscientious, team player 
  • Honesty integrity, quality craftsmanship and a good attitude 
  • Clear background check and drug screen 

 

Qualifications

Who WE Are:   

 

We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.   

 

We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!     

If this sounds like something you would like to join for a long-term career move, apply today!   

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